Welcome to zepras.shop! We are committed to providing you with a smooth shopping experience and ensuring you receive your purchased baby toys in the shortest possible time. Below are our shipping terms, including details on domestic and international shipping.
Shipping Time
Domestic Shipping (US): Standard shipping typically takes 3-7 business days within the continental United States. Actual shipping time may vary depending on factors such as location and weather.
International Shipping: International orders typically ship in 7-21 business days, depending on the destination country. Please note that international shipping may be subject to customs clearance, which may cause additional delays.
Shipping Costs
Domestic shipping costs will be calculated based on the weight of your order and its destination. You will see detailed shipping costs during checkout.
International shipping costs will be calculated at checkout based on your selected destination.
Courier Companies
We partner with several well-known courier companies to ensure your orders are delivered safely and on time. Commonly used courier companies include: USPS (US Preferred Post) and FedEx. We will select the most suitable courier service based on order volume and destination. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package and monitor its status at any time through the courier company’s official website.
After-Sales Service
If your order encounters any problems during transit (such as a lost or damaged package), please contact our customer service team immediately. We will be happy to assist you and negotiate a solution with the courier company.
Thank you for choosing zepras.shop! We look forward to providing you with high-quality products and a pleasant shopping experience. Please feel free to contact us if you have any questions.